PRIVACY POLICY

INTRODUCTION

 

OBTG.LIFE (“OBTG.LIFE”, “Company”, “us”, and “we”) is committed to protecting your privacy. We have prepared this Privacy Policy to describe to you our practices regarding the Personal Information (as defined below) we collect from users of both our website, located at www.OBTG.LIFE and the OBTG.LIFE Platform (collectively the “OBTG.LIFE Platform”) as described and defined in the OBTG.LIFE Terms of Use (“OBTG.LIFE TOS”). Capitalized terms not defined herein are defined in the OBTG.LIFE TOS. Our Privacy Policy also serves as a notice to describe how personal information and health information (PHI) about you may be used, how it may be disclosed and how you can obtain access to this information. The law (45 CFR Part 160 and Part 164, Subparts A and E) requires that your PHI be kept private. We must give you such notice about our privacy practices and follow the terms of this notice while it is in effect. Your use of the OBTG.LIFE Platform indicates your acceptance of the terms of this notice and our Privacy Policy. OBTG.LIFE is engaged in the business of providing internet healthcare resources to connect our Users with Independent Professional dietitians in real time, via live streaming video, telephone, messaging, social media and/or secure e-mail and to provide OBTG.LIFE Collection Services between our Users and Independent Professionals (collectively “Platform Services”).

INFORMATION THAT MAY BE COLLECTED BY OBTG.LIFE

In order to use the Platform Services, you as a User are required to enter an email address and password, which we refer to here as your OBTG.LIFE ID or credentials. After you create your OBTG.LIFE ID, you can use the same credentials to log in to OBTG.LIFE’s website and utilize the Platform Services. This log-in process will allow you to manage your account, it will allow you to search dietitian, make appointments, attend appointments, and utilize and enjoy all Platform Services. The first time you log in to OBTG.LIFE’s website to utilize the Platform Services, you will be asked to create an account also known as your profile. To create an account, you must provide personal information such as name, address, telephone number, date of birth, e-mail address, gender, and other pertinent data that will be available for you to share with the Independent Professionals who are also registered on the OBTG.LIFE Platform. OBTG.LIFE will use the email address you provide when you create your account to send you an email requesting that you validate your account. Your email address may also be used by OBTG.LIFE to provide appointment reminders, changes in appointments, messages from our Independent Professionals and other relevant communications in connection with Platform Services. OBTG.LIFE will also use your e-mail address as the primary means to reset your username and password. Your email address will not be shared with any other third parties and will not be used for advertising or sales purposes. OBTG.LIFE creates as appropriate, a textual, audio, and visual record of all Platform Services in which you participate. Some examples include the creation of video and/or audio files associated with all dietitian sessions, electronic medical records that may be uploaded or created as a result of treatment by you or an Independent Professional, data received from medical wearable technologies, etc.

For certain Platform Services that require a fee, we will collect credit card or billing/payment account information which we maintain in encrypted form on secure servers. In order to participate in Platform Services, you will need to provide, and/or upload to the OBTG.LIFE Platform , Personal Health Information (“PHI”). Here are examples of the types of Personal Health Information we gather:-Information You Give Us – Examples of the types of information you may provide us include measurements, such as weight, blood pressure or glucose levels, lab results, medications, health history, and other health or PHI, such as prescription information.-Information Accessed through Third-Party Data Platform Services – When you use OBTG.LIFE Platform Services, we may access health-related information about you that is stored with third party-data Platform Services such as Microsoft HealthVault or Google Health, and such information will subsequently be available to us.-Third-Party Information – Health-related information about you received from third-parties (such as nurses, doctors or family members) as well as personally identifiable and other health-related information you provide specifically related to family members who may be utilizing the Platform Services under your account.Demographic information, such as age, education, gender, social security number and zip code.

 

HOW INFORMATION ABOUT YOU MAY BE USED BY OBTG.LIFE

OBTG.LIFE may gather PHI primarily to share with our Independent Professionals for the purposes of diagnosis, treatment, and health care operations. However, in limited circumstances OBTG.LIFE may use de-identified, non-personal information for statistical analysis, improvement of the Platform Services, and customization of web design and content layout.

Uses and Disclosures of PHI

OBTG.LIFE is permitted to use and disclose your PHI for following purposes: For Dietitian Treatment. OBTG.LIFE may use or disclose your PHI to facilitate your treatment via Platform Services that is being provided by an OBTG.LIFE registered Independent Professional dietitian. For Payment. OBTG.LIFE may use and disclose your PHI with others who help pay for your care such as health insurers or health plans in connection with the processing and payments of claims and other charges. For Health Care Operations. OBTG.LIFE may use and disclose your PHI for its health care operations. These uses and disclosures help us run our programs and make sure OBTG.LIFE’s patients receive quality care. For example, OBTG.LIFE may use PHI to review the treatment and provision of Platform Services. OBTG.LIFE may use PHI to measure the performance of the Independent Professionals who are working with you or providing you treatment. OBTG.LIFE may share PHI with third parties who OBTG.LIFE engages to provide various Platform Services. If any such third party requires access to your PHI in order to perform the agreed upon Platform Services, OBTG.LIFE will require that third party be bound to the terms outlined in this Privacy Policy. Business Associates. OBTG.LIFE may contract with outside businesses to provide some Platform Services. For example, OBTG.LIFE may use the Platform Services of transcription, laboratories or collection agencies. Each contracted party must enter into a Business Associate agreement with OBTG.LIFE, which requires said third party businesses to protect PHI that is shared with them in accordance with the restrictions outlined in this Privacy Notice. Furthermore, PHI will only be provided to third party businesses for the limited scope of performing required Platform Services to help facilitate treatment, payment, and health care operations to you. For Appointment Reminders. OBTG.LIFE may contact you to remind you about your appointments. Treatment Alternatives. OBTG.LIFE may use and disclose PHI to tell you about different types of treatment available to you. OBTG.LIFE may use and share PHI to tell you about other benefits and Platform Services related to your health. Research. In support of telemedicine and ehealth initiatives, OBTG.LIFE may use and disclose your PHI for research. OBTG.LIFE will only use and disclose information for research if OBTG.LIFE receives your written consent, or if a review committee that meets Federal standards says OBTG.LIFE does not need your consent. Genetic Information. OBTG.LIFE does not collect or use genetic information. OBTG.LIFE does not use genetic information for underwriting and related purposes. Fundraising Activities. OBTG.LIFE will not disclose your individual PHI for fundraising activities without your written authorization. As Required By Law. OBTG.LIFE may use and disclose your PHI when required to do so by federal, state or local law. Testimonials. We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name.

How OBTG.LIFE May Use and Disclose PHI – Special Situations

Military. If you are in the U.S. or foreign armed Platform Services, OBTG.LIFE may share your PHI as required by the proper military authorities. Workers’ Compensation. OBTG.LIFE may share your PHI for workers’ compensation or programs like it. OBTG.LIFE may do this to the extent required by law. Public Health Risks. OBTG.LIFE may share your PHI for public health activities, as required by federal, state or local law. For example, we may share your PHI:

  • to prevent or control disease, injury or disability;

  • to report births and deaths;

  • to report child abuse or neglect;

  • to report reactions to medicines or problems with products;

  • to tell you about product recalls;

  • to tell you if you have been exposed to a disease or may be at risk for catching or spreading a disease or condition;

  • to tell the proper government department if OBTG.LIFE believes a patient has been the victim of abuse, neglect or domestic violence. OBTG.LIFE will only share this information when ordered or required by law.

 

De-identified Information. OBTG.LIFE may use, disclose, and request PHI if the Health Information to be used or disclosed is de-identified pursuant to the procedures set forth in 45 CFR 145.514(a)-(c). Health Oversight Activities and Registries. OBTG.LIFE may share your PHI with government agencies that oversee health care. OBTG.LIFE may do so for activities approved by law. These activities include, but are not limited to, audits, investigations, inspections and licensure surveys. The government uses these activities to monitor the health care system. It also monitors the outbreak of disease, government programs, compliance with civil rights laws, and patient outcomes. OBTG.LIFE may share PHI with government registries, if required. Lawsuits and Disputes. If you are in a lawsuit or a dispute, OBTG.LIFE may share your PHI in response to a court order, legal demand or other lawful process. Law Enforcement. OBTG.LIFE may share PHI if asked to do so by a law enforcement official under limited circumstances as follows:

  • to report certain types of wounds;

  • to respond to a court order, subpoena, warrant, summons or similar process;

  • to identify or locate a suspect, fugitive, material witness, or missing person;

  • about the victim of a crime, if under certain limited circumstances, OBTG.LIFE is unable to obtain the victim’s agreement;

 

Decedents. OBTG.LIFE may, under limited circumstances, disclose your PHI to coroners, medical examiners, funeral directors for the purposes of identification, determining the cause of death and fulfilling duties relating to decedents. National Security. OBTG.LIFE may share, if required, your PHI with the proper federal officials for national security reasons.

 

HOW PHI DATA SECURITY IS HANDLED AT OBTG.LIFE

The importance of security for all personal information including, but not limited to, PHI associated with you is of utmost concern to us. At OBTG.LIFE, we exercise state of the art care in providing secure transmission of your information from your PC or mobile device to our servers. PHI collected by the OBTG.LIFE platform is stored in secure operation environments that are not available or accessible to the public. Only those employees who need access to your information in order to do their jobs are allowed access, each having signed confidentiality agreements. Any employee who violates our privacy or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution. OBTG.LIFE is not only HIPPA compliant but additionally utilizes the latest technologies to ensure utmost security. OBTG.LIFE uses several layers of firewall security and different degrees of encryption for each customer’s sensitive PHI to ensure the highest level of security which meets or exceeds the requirements promulgated under HIPAA (defined below) OBTG.LIFE Medical Group is the sole owner of the information collected on its site. OBTG.LIFE Medical Group will not sell, share or lease this information to others. OBTG.LIFE does not sell any customer lists, e-mail addresses, cookies or other data without your written authorization.

Cookies and Tracking Technologies

Cookies are text information files that your web browser places on your computer when you visit a website. Cookies assist in providing non-personal information from you as an online visitor. It can be used in the customization of your preferences when visiting our website. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. OBTG.LIFE uses Google Analytics, a third-party tracking service, which uses cookies to track non-personal identifiable information about our visitors to our main site in the aggregate to capture usage and volume statistics. OBTG.LIFE has no access to or control over these cookies.

OBTG.LIFE works with other companies, including Google, who use tracking technologies to serve ads on our behalf across the Internet. These companies use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the Adwords cookie) to collect information about your interaction on our website, including advertising, and remarketing. Note that if you opt-out from these third-party tracking technologies, you may still see our ads at other websites, but the ads will not be tailored using third party tracking technologies associated with our website.

Secure interaction

 

When you interact with the OBTG.LIFE Platform, all of your PHI including, but not limited to, your credit card number and delivery address, is transmitted through the Internet using Secure Socket Layers (SSL) technology. SSL technology causes your browser to encrypt your entered information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our web site from capturing and viewing your personal information. OBTG.LIFE also takes the following measures to protect your PHI online: Passwords. To provide you with an increased level of security, online access to your PHI is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. OBTG.LIFE will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls, or E-mail messages). No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your PHI from unauthorized access, use or disclosure, OBTG.LIFE cannot ensure or warrant the security of any information you transmit to us on our web site.

Your Rights Regarding Your PHI

You have the following rights regarding PHI that OBTG.LIFE maintains about you: Right To Inspect and To Receive Copies. You have the right to view and receive copies of the PHI used to make decisions about your care, provided you submit your request in writing. Usually, this includes medical and billing records. It does not include some records such as psychotherapy notes. OBTG.LIFE may deny your request to view and/or copy your PHI in limited circumstances. If your request is denied, OBTG.LIFE will inform you of the reason of the denial and you have the right to request a review of the denial. OBTG.LIFE may charge a fee for the costs of processing your request. Right To Amend. If you think that personal information OBTG.LIFE has about you is wrong or incomplete, you have the right to ask for an amendment to your record. To request deletion of any personal information or ask for a change to your record, you must make your request in writing and submit it to OBTG.LIFE. If we are not able to comply with your request, we will respond with an explanation. OBTG.LIFE may deny your request for an amendment to your record. OBTG.LIFE may deny your request if it is not submitted in writing or does not include a reason to support the request. OBTG.LIFE may also deny your request if you ask OBTG.LIFE to amend information that:

  • OBTG.LIFE did not create, unless the person or entity that created the information is no longer available to make the amendment;

  • is not part of the records used to make decisions about you;

  • is not part of the information which you are permitted to inspect and to receive a copy; or is accurate and complete.

  • is not part of the information which you are permitted to inspect and to receive a copy; or is accurate and complete.

 

We will retain your information for as long as your account is active or as needed to provide you Platform Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Right To an Accounting of Disclosures. You have the right to get a list of the disclosures OBTG.LIFE has made of your PHI. This list will not include all disclosures that OBTG.LIFE made. For example, this list will not include disclosures that OBTG.LIFE made for treatment, payment or health care operations. It will not include disclosures you specifically approved. To ask for this list, you must submit your request in writing on the approved form. The form will be provided to you upon request. Right To Request Restrictions. You have the right to ask for a restriction or limitation on the PHI OBTG.LIFE uses or discloses for treatment, payment or health care operations. You also have the right to ask for a limit on the PHI OBTG.LIFE discloses with someone who is involved in your care or in the payment for your care. Such a person may be a family member or friend. OBTG.LIFE is not required to comply with your request. If OBTG.LIFE does agree, we will fulfill your request unless the information is needed to provide you with emergency treatment or if otherwise required by law. To ask for restrictions, you must make your request in writing on a form that we will give you upon request. You must tell us:

  • what information you want to limit,

  • how you want us to limit the information, and

  • to whom you want the limits to apply.

 

Right To Request Confidential Communications. You have the right to request confidential communications of your PHI or medical matters. You may request that OBTG.LIFE communicate with you through specific means or at a specific location. You must make your request in writing on a form that will be provided to you upon request. OBTG.LIFE will fulfill all reasonable requests. Right To a Paper Copy of This Notice. You may ask OBTG.LIFE to give you a written copy of this Notice at any time. Even if you have agreed to get this Notice electronically, you still have a right to a paper copy of this Notice. If you click on a link to a third party site, you will leave the OBTG.LIFE site you are visiting and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your PHI by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as OBTG.LIFE. We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third-party website that is linked to the OBTG.LIFE Platform, you should read that site’s privacy policy before providing any personal information.


Revisions To This Notice

 

OBTG.LIFE is constantly innovating and implementing new features as part of its Platform Services. As a result, our privacy practices may change. We may revise this Notice to reflect any changes in our privacy practices. We reserve the right to make the revised Notice effective for PHI we already have about you. It also will be effective for any information we receive in the future. We will post a current version of the Notice on this Site prior to the change becoming effective. The effective date of this Notice is on the first page, in the top, left-hand corner. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the OBTG.LIFE Platform prior to the change becoming effective.

 

Social Media Widgets

 

Our Web site includes Social Media Features, such as the Facebook button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on the OBTG.LIFE Platform. Your interactions with these Features are governed by the privacy policy of the company providing it.

 

Complaints

 

If you think your privacy rights have been violated, you may file a complaint with info@OBTG.LIFE. You may also file a complaint with the Secretary of the Department of Health and Human Services. You will not be penalized for filing a complaint. You may also contact us for further information about your privacy rights by emailing us at info@OBTG.LIFE.

 

ACCEPTANCE

 

By using the OBTG.LIFE Platform and the Platform Services, you acknowledge your acceptance of this Privacy Policy and agree to its terms. If you do not agree with this policy, you should not use the OBTG.LIFE Platform and the Platform Services. It is recommended that you read this privacy policy before use of Platform Services to ensure that you have not missed any changes to the privacy policy. Your continued use of the Platform Services following any changes to the privacy policy signifies your acceptance of those changes.

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